Quality Management

With over 20 years experience of implementing and operating laboratories to internal and external quality standards, we are in a position to review the merits of your systems and offer comment as appropriate.

Quality Standards

We can assist new laboratories as they progress towards ISO 17025, ISO 15189 or other similar standard. In addition we can support established laboratories, as they work to maintain their accreditations.

Annual audit plans can be developed to demonstrate compliance with accreditation needs. In addition we can devise methods to evaluate EQA material for suitability, implemented usage and evaluated returns, improvement actions and non-compliances.


Internal audits are designed to identify areas of non-compliance and risk. We can support your existing programme or design a range of audits to fulfil your needs for the following standards:

  • ISO 9001 (Business Management Standard)
  • College of American Pathologists (CAP)
  • Clinical Pathology Accreditation UK (CPA)
  • ISO 17025 (Testing and calibration)
  • UK Laboratory Guidelines for Legally Defensible Workplace Drug Testing
  • Medical Screening & Surveillance (Achilles Link up)
  • Alcohol & Drugs Testing (Achilles Link Up)


We have prepared and delivered training materials on a wide range of quality topics. These can be delivered in-house however we can also provide input to other organisations delivering training. Training topics typically cover competencies, training records, the quality standard, processes and compliance.